Every lead answered in seconds. Automatically.
Most leads are lost in the gap between when someone asks and when somebody gets back to them. Automated lead follow-up closes that gap for you — a text within seconds, an email behind it, and a week of follow-up that stops the moment they reply. Included on every website plan from $299/mo, no contracts.
Works whether the lead came from your website, your socials, or the phone.
- 0:00Lead lands in your CRMWebsite form, chat, Facebook, Instagram or a phone call — all into one place.
- 0:12Text goes out“Hi Dana — thanks for reaching out to Sunset Home Services. Are you looking for an estimate?”
- 2 minEmail followsThe same answer in their inbox, so it is there whichever one they check.
- 1 hourYou get nudgedA task and an alert on your phone if nobody has replied yet.
- Day 3Second touchA short, human check-in — the one most businesses never send.
- Day 7Last touchOne final message, then the lead rests in your list instead of being lost.
They reply at any point? The sequence stops immediately and the conversation is yours.
Sample sequence — illustrativeThe leak is not traffic. It's the first five minutes.
Businesses spend months and real money getting the phone to ring — then lose the lead to something far less glamorous than rankings: nobody got back to them quickly enough. The enquiry arrives at 9pm on a Saturday. It sits until Monday. By Monday they have already booked whoever answered first.
This is the cheapest problem in local marketing to fix, and the one almost nobody fixes, because fixing it properly means responding at times when no human is available. That is exactly what automation is good at. We are not trying to replace your sales conversation — we are trying to make sure you still get to have one.
What automated lead follow-up does.
A text within seconds, every time
The moment a form, chat, Facebook or Instagram lead comes in, they get a real reply — while they are still looking at your website instead of the next one.
Email as well as text
The same answer lands in their inbox, because you do not get to choose which one they check.
A follow-up sequence that keeps going
Most businesses give up after one attempt. Yours keeps a polite, human cadence running for a week, then stops — no nagging, no forgetting.
Replies stop everything, instantly
The second a lead answers, the automation steps back and hands you a live conversation. Nobody ever gets an awkward robot message mid-chat.
Every lead in one place
Website, chat widget, Facebook, Instagram and phone leads land on one contact record with the source tagged, so nothing lives only in someone's inbox.
You get alerted
A notification when a lead comes in and a nudge if nobody has picked it up — the safety net for the busy days.
Opt-outs handled for you
STOP requests are honored automatically and the contact is suppressed everywhere, so compliance is not something you have to remember.
Written in your voice
We write the sequence around how you actually talk and what you actually sell, then you approve every message before it goes live.
Four steps, none of them yours.
Lead arrives
From your website form, chat widget, social profiles or a phone call — all routed into one CRM.
We reply for you
A text goes out in seconds and an email follows, both written in your voice and approved by you.
We keep going
If nobody answers, the sequence keeps a human cadence for a week and nudges you along the way.
You close it
A reply stops the automation dead and hands you a warm conversation instead of a cold callback list.
Same lead. Two very different Saturdays.
Without it
- Form arrives at 9:42pm and sits in an inbox
- Seen Monday morning, if the notification was not buried
- One callback attempt, no answer, no second try
- Lead assumes you are busy or closed and calls the next result
- Nothing is recorded, so nobody knows it was ever lost
With it
- Texted back within seconds, at 9:42pm, on a Saturday
- Email follows so it is waiting in both places
- Follow-up continues for a week unless they answer
- You are alerted the moment there is a live conversation
- Every lead and every message sits on one contact record
It comes with your plan.
Automated lead follow-up is included on every website plan, starting with Launch — alongside your website rebuild, hosting and SEO. There is no separate automation subscription and no setup fee.
Questions about automated follow-up.
It works best with the others.
Stop losing leads you already paid for.
Start with a free audit — where your leads are coming from, where they are leaking, and what we'd automate first. No contracts.
Get my free audit